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Amadeus Mobile Messenger

At Key Travel, we understand the world can be an unpredictable place and when the unpredicted happens, it can leave those involved feeling vulnerable, disoriented and uncertain of what to do. This is why we're bringing our customers Mobile Messenger.

Amadeus Mobile Messenger: What is it?


We have partnered with technology giant Amadeus to offer our customers Mobile Messenger – a mobile tracking and risk management app, and cloud-hosted secure portal for both travelers and security managers.

What does it do?

  • The tool can easily locate, communicate with and assist travelers
  • Alerts travelers to disruptive incidents such as airline strikes and natural disasters
  • Alerts are delivered via app, SMS and email to devices

Delivering peace of mind

From group tracking and messaging, to risk intelligence and itinerary management, security managers can have peace of mind knowing they can both locate and take care of travelers through one secure, cloud-hosted portal. Fast and efficient incident and risk management information can be sent as an alert to your travelers' device via push notifications within a user-friendly app or SMS and email.

Practical assistance

Security managers and travel managers can view alerts and advisories that affect their travelers and communicate directly for a speedy resolution. Discretionary add-ons, depending on the needs of the organization, include flight monitoring, asset management and scheduled reporting.

Locate, communicate and assist

At the touch of a button, the technology allows for:-

  • Instantaneous, two-way communication between your organization and traveler at any time
  • Provision of practical assistance, real-time and automated updates, improved traveler wellbeing and security
  • Fulfillment of duty of care obligations
  • A compliment to your risk management strategy

Traveller App

The app delivers global risk alerts and pre-trip briefings directly to the travelers' device in 3 ways

  • In app communication
  • SMS
  • Email

The app enables enhanced messaging and GPS location request for staff who have a current or future trip reservation with Key Travel.

The app is available to download via iTunesGoogle Play and Windows Store. Once downloaded:

  • Register using the same mobile and email as present in the travel reservation
  • Enable push notifications
  • Access WiFi or mobile data


What our partner says

“Airlines strikes, severe weather incidents and real or imagined security alerts – just one of these is all you need to turn a routine trip into a nightmare,” states our partner - global technology leader Amadeus.

Getting started

This risk management tool is available to you now. To find out more about the product and to enquire about costs, please contact +1 646 218 2100 or email

Download the product sheet here.

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